Altitude Boutique Limited Warranty

Warranty Coverage
Altitude Boutique warrants all jewelry products against defects in materials and workmanship under ordinary consumer use for a period of ONE (1) YEAR from the date of original retail purchase.  To qualify for the product warranty, your purchase has to registered within 7 days of receiving of your item. Register your warranty by clicking here.

During this warranty period, if a defect arises in the product, and you follow the instructions for returning the product, Altitude Boutique will, at its option either (i) repair the product using new or refurbished parts; or (ii) replace the product with a new product that is equivalent to the product that is to be replaced. Altitude Boutique shall have no obligation to repair, replace, or refund until the defective product is returned to Altitude Boutique. A replacement product assumes the remaining warranty of the original product or thirty (30) days from the date of replacement or repair, whichever period is longer. When a refund is given, the returned product becomes Altitude Boutique’s property. The warranty does not entitle you to replacements or refunds for lost or stolen items. General wear and tear, misuse and tarnishing are not covered under the warranty.

Warranty Service
For specific instructions about how to receive warranty service for your Altitude Boutique product, please contact our customer service. Our customer service may be reached at info@altitudeboutique.com

Exclusions and Limitations
This Limited Warranty applies only to jewelry products manufactured and sold by Altitude Boutique. This Limited Warranty does not apply to damage caused by accident, abuse, misuse, misapplication, or use of non Altitude Boutique products. Do not expose your Altitude Boutique products to harsh chemicals or environments, as they can alter the appearance of the product. These include, but are not limited to, liquid silver polish, pools, hot tubs, and spas. Please refer to the cleaning and care instructions for additional information on caring for and protecting your Altitude Boutique product. Failure to follow these instructions may constitute abuse, misuse, or misapplication of your Altitude Boutique product.